Facebook doesn’t want my money or “No gift for you!”

Update: check the bottom of the post for an update. In a nutshell – glitch. They know about it and are working on it.

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I am trying to buy a friend on Facebook a gift. It’s his birthday.

So, I click on his profile and say “Send <name> a Gift”. I get to a screen which requires me to verify my password. Okay.

Password Required

However, when I type in password, here’s what I get. Where, precisely, am I supposed to enter my email?

email-reqd.jpg

And yes, I did try to enter my email in the password box. But of course that didnt’ work…

Facebook – what’s up? Don’t want my dollar? I’ve read conflicting numbers that their gift revenue is anywhere between $2 and $20 million per year. I wonder how long this login issue has been going on…

Update: Nov 15th, 3PM – After IMing with Eileen (who works at Facebook), I tried a few things to get it to work. Finally figured it out – when you sign in to Facebook, if you check the “Keep me signed in” box, gifts don’t work. If you leave that box unchecked it works. Apparently they are working on it.

  • Eileen

    Hi Shri – I don’t think I’ve seen that before. I actually just sent someone a gift earlier this week but didn’t have that problem. Just tried it again and it worked too. Weird…

  • Shripriya

    Thanks for the chat today, Ei. I updated the post as well.

  • Well, this has happened to me once. I didn't realise what happened and how I went through the process. But that was my first time when I was sending the gift to my friend on Happy Birthday. There was written the cost $2 or something like that. And I entered to process just to check what was it as I was just wondering how it worls and as well new to the FB. It sent the gift and the gift appeared in the friends profile too.

    When I got this, I thought it is free to send the gifts. So, after around 1 week, I again tried to send the gift to another friend but this time it asked for my credit card verification which I didn't got in my first sending process as I never added my credit card and there was no credit card in my account.

    This blog is old but this happened to me after new facebook arrived and the news is not old may be just 2-3 months.

  • Well, this has happened to me once. I didn't realise what happened and how I went through the process. But that was my first time when I was sending the gift to my friend on Happy Birthday. There was written the cost $2 or something like that. And I entered to process just to check what was it as I was just wondering how it worls and as well new to the FB. It sent the gift and the gift appeared in the friends profile too.

    When I got this, I thought it is free to send the gifts. So, after around 1 week, I again tried to send the gift to another friend but this time it asked for my credit card verification which I didn't got in my first sending process as I never added my credit card and there was no credit card in my account.

    This blog is old but this happened to me after new facebook arrived and the news is not old may be just 2-3 months.