Almost As Good As Chocolate

Nobel Prize for IVF pioneers

It is wonderful news that Dr. Robert G. Edwards and Dr. Patrick Steptoe won the Nobel Prize for medicine. Their research has helped millions of couples around the world and I am personally grateful to them for allowing us the chance to have a family.

The NY Times article talking about their accomplishments also talked about the challenges they faced.

Both Dr. Edwards and Dr. Steptoe had to endure an unremitting barrage of criticism while developing their technique. Dr. Steptoe “faced immense clinical criticism over his laparoscopy, even being isolated at clinical meetings in London,” Dr. Edwards wrote in the journal Nature Medicine in 2001 after receiving the Lasker award. “Ethicists decried us, forecasting abnormal babies, misleading the infertile and misrepresenting our work as really acquiring human embryos for research.”

What does this remind you of? So many parallels to the debates that rage today…

If the conservative right-wing was in charge, science would not progress on so many dimensions. If they had got their way back in the ’70s and ’80s, there would be an incredible number of childless couples today.

Let’s all be thankful that they didn’t win then and I hope they don’t win now.

20-somethings: spoiled and lazy

Why won’t kids grow up? Short answer: Because we let them, and because we fetishize youth. http://nyti.ms/amP2a6

That pretty much sums up the overly-long article in the New York Times that explores why 20-somethings refuse to grow up.

I’ve been stunned at the behavior of a lot of 20-somethings. They seem to be constantly finding themselves, making excuses “oh, toughest economy to graduate in”, and moving back home after graduation. Really? If the economy is so tough, man up and accept a job that you think is beneath you and yes, you don’t get to live on Park Avenue if that happens and no, you really shouldn’t continue to live at home either!

Oh, but that not possible because they are coddled and supported by their parents.

Nor do parents expect their children to grow up right away — and they might not even want them to. Parents might regret having themselves jumped into marriage or a career and hope for more considered choices for their children. Or they might want to hold on to a reassuring connection with their children as the kids leave home. If they were “helicopter parents” — a term that describes heavily invested parents who hover over their children, swooping down to take charge and solve problems at a moment’s notice — they might keep hovering and problem-solving long past the time when their children should be solving problems on their own. This might, in a strange way, be part of what keeps their grown children in the limbo between adolescence and adulthood. It can be hard sometimes to tease out to what extent a child doesn’t quite want to grow up and to what extent a parent doesn’t quite want to let go.

But, but… I have seen high-functioning 20-year olds – they get jobs, work their asses off, live within their means, go to graduate school, move out and live on their own, and even, gasp!, get promotions and establish themselves. So clearly it is not all 20-somethings who go through this phase.

Ah, but there, finally at the end of the very, very long article, it comes to the core of the issue – “emerging adulthood” is not something everyone goes through unlike adolescence.

To qualify as a developmental stage, emerging adulthood must be both universal and essential.

Oh. My. God. You just wasted thousands of words on a theory that basically justifies spoiled brats? Grow up brats. Parents, stop coddling your kids and pretending you are a self-actualized parent.

And the New York Times – please, can we not waste ink on the privileged, spoiled lot? Thank you!

Facebook needs Public Pages

Along with the benefits of sharing and bonding with people, Facebook brings with it the question of how to manage your Facebook existence.

Do you accept everyone who asks and let everyone see everything?

Do you accept everyone who asks but have detailed lists which are restricted in access?

Do you only accept people you’ve met?

Do you only accept close friends and be really open?

The possibilities are endless and people think a lot about this. In March of last year, Fred Wilson blogged about how he’s going to approach Facebook – he nuked a ton of people and set up a Fan Page.

I think Fan Pages sound, and are, quite arrogant for all the obvious reasons. But in execution, they are pretty good. So what’s the issue? The issue is the name. Here was my comment to Fred –

They should rename the fan page to the public page. It makes it a lower bar for “normal” people to get one.

And it raises the bar for someone to friend your “private” profile – they will ask themselves how well they really know you and a good number will automatically pick your public page.

Every single profile should come with a Public page that the user can turn on. This way, anyone can get one without having to deal with the “Do I deserve a fan page? I mean, who am I to think I need one??”

It’s a public page where you know everything you share is public and anyone can join (like) the page. And as I said in my comment, people who don’t know you at all would happily join this page instead if they found the content useful.

Here’s another tweak – allow the user to accept friends but assign them to the public or the private page. So, let’s say I get a friend invite from someone I don’t know at all, I just accept them into my Public page. They don’t even have to know which page it is. It’s like assigning them to a list, but much easier to manage since Facebook lists are notorious for breaking and vanishing when Facebook does an update.

I understand that Facebook wants everything about everybody to be public to everybody else, but that’s just not the reality of how people want to live online. And good product design is allowing the user to do what is best for them.

Why am I talking about all this? Because after months of angst, I have a Public page (I refuse to call it anything else). If you don’t know me very well, but want to follow all my blog posts and my professional life (film) with the comfort of the Facebook environment, this is the place to friend me. If I don’t know you and you friend me on my Private page, I will gently direct you to the Public one.

Do I need a Fan page? Heck no! It’s gross. But I do need a Public page. Everyone does.

Make me care

Twitter improved their New Follower email last year by adding Followers, Tweets and Following. But they left out one very important piece of information – the Bio. To me, if they had added in that one variable, the email would be perfect. Because then you not only know their twitter usage, but who they are.

By leaving it out, Twitter has made everyone soulless. Follower counts are numbers. Cold statistics that tell me frequency and popularity. A bio gives me flavor. A bio also gives me reason to act.

If someone with 2 followers and 0 tweets is a bio-less person whose name doesn’t ring a bell, I am unlikely to follow them based on the email. But if they are affiliated with a school I attended, a company I worked at, a city I lived in, or if their bio grabs me in any way, I will likely follow them regardless of the statistics.

But I don’t even get that far. Because what happens with me, and likely most people, is that most of the time they don’t even bother clicking through to the web to decide whether to follow or not. Who has the time?

If the bio doesn’t entice me, it is not going to entice me just because I was forced to click through to the web to read it. By leaving out the bio, Twitter is reducing the velocity of interactions, reducing the connections. That’s not a good thing for the service.

People are busy. Good product design should make it easy for people to care and easy for them to act in the moment of caring.

Smooth the flow

I’ve used Google Reader to subscribe to RSS feeds for a long time. Every single time I click on an RSS feed and choose Google, I am presented with this option –

 

 

The thing is, that every single time I’ve been presented with this choice, I have always chosen the Add to Google Reader option. So over the course of my usage, I’ve gone through this process about three hundred times, every time choosing the same option. But Google will not learn from my history and do this automatically nor will they offer me a little check box that says “Always choose this option”.

Will doing that involve a bit more product design, some thought on how to let users change this decision in the future, and a bit more code? Sure. But it will also offer a much better user experience for a majority of their users.

When you design products, you should always give the user ways to make the process more efficient. Removing friction is the goal of good product design.

Reuse and recycling

Plastic water bottles and coffee cups drive me crazy since they are such one-time use products. I never buy water in plastic bottles – I have a little metal water bottles and I just refill those.

I was excited to see Fast Company’s article on water bottles which lays out the landscape but also brainstorms ideas on how to change consumer behavior.

Some of the ideas like the Drink Tap Water bottle tops are great in terms of design and functionality. It’s also so easy to carry around by the tap on top. Wonderful.

I also really liked the LUNAR Elements design of a bottle that a consumer returns at the supermarket and it get’s etched with a news headline of the day – over time, the bottle “ages” with more and more headlines. Really cool (check out the article for more details).

I like the design and the thinking, but at the end of the day, I think the change has to be driven by cost and ease. My metal bottle was about $18. Not cheap. But that’s only about 9 bottles of water – something I might have bought in a couple of weeks. So it was worth it.

The next issue is ease – if you forget your water bottle, what are the options but to buy… What if the water companies used metal like soda cans instead of plastic. A thin metal can of water instead of a plastic bottle. I’d buy it.

As a frequent coffee shop visitor, my next pet peeve is coffee cups. I was excited when I saw the Starbucks Coffee Cup Challenge. The idea of rewarding every 10th person who bring in a reusable cup is a great idea – reward for good behavior will likely change behavior.

But for the other 9 people who don’t bring in a reusable cup, what’s the alternative? The cup itself doesn’t bother me so much because it’s in paper, but what bothers me is the lid.It’s entirely in plastic. Do we need the whole lid to be plastic? What if just the area within the red rectangle was plastic – the area where a customer’s mouth touches the product and where the hot liquid touches the bottom of the up. The rest could be heavy cardboard couldn’t it? At least that way you’d eliminate 60% of the plastic…

And the cold beverage cups at Starbucks? Entirely plastic with a huge plastic dome of a lid to accommodate the whipped cream. Total disaster. Why can’t cold beverages be in paper cups too? Am I missing something here?

 

Image of Drink Tap Water – All rights, Fast Company

Image of Starbucks Lid – All rights, Rantwick

Starbucks – back to its roots

When I was at eBay, Howard Schultz, the Chairman and founder of Starbucks was on the Board and he came to speak at one of the leadership meetings. They also handed out his book, Pour Your Heart Into It.

He was such an exceptional, inspirational speaker that I went home and read his book immediately. I loved it. It was the story of an entrepreneur. The story of a man who wanted to build a third place where people congregated – not work, not home, but a comfortable other place where they felt welcome.

When Schultz was no longer the CEO, it felt like Starbucks sort of lost its way. They tried things halfheartedly, became totally cookie cutter, and in fact, became a the soulless chain Schultz always wanted it not to be. But because of the talk and because of his book, I stayed a loyal Starbucks customer1.

The news release that Starbucks is going to offer free wifi is, to me, Starbucks going back to its roots. People today are ultra connected and their third place needs to be connected, comfortable and free. Starbucks is doing that. And it’s doing more. Not only is it free, they are welcoming you with a free paper – premium subscriptions through the Starbucks Digital Network.

Everyone talks about how this is very smart. And yes, it is. But, really it’s just Starbucks going back to the roots that Schultz always wanted for it. Welcome back to the helm, Howard Schultz. I hope you reclaim the company you started and steer it back on course.


  1. In fact, after not being in New York for a week, this morning I lost my FourSquare mayorship of my neighborhood Starbucks 

Alternative Schools

A Krishnamurti School concerns itself with education of the total human being. Knowledge and intellectual capability alone are not sufficient to meet life’s challenges. Learning to enquire, to observe oneself, to relate with other people and the earth, is the core intention of the school.

Towards the end of last year, Uttara asked me to share my thoughts on my early education in India. We both went to Krishnamurti schools which are Alternative/Progressive schools in India that were really ahead of their time and she wrote an incredibly detailed blog post about the landscape.

I didn’t have a lot of time since I was just starting my crazily intense graduate program, so I sent her a quick note which she reproduced in it’s entirety. Here it is –

Pros

– sense of self; not defined by the crowd. they really encourage this. it is awesome

– respect for authority, but a good amount of disdain for it as well. they used to allow us to walk out of class if we wanted. it goes to #1 as well.

– learned in a non-traditional way – going and examining leaves for science class. walking outside. unheard of in the traditional sense.

– exercise. daily instead of weekly at most regular schools.

– arts and craft – also a lot of exposure to this and very non-traditional stuff. i used to learn how to model in card board, papier mache, photography (at 7/8 years old). i mean, seriously, they made this part of the education, not something that was tacked on because it had to be.

– singing – lots of singing. singing classes, singing bhajans, singing carols. it was awesome.

– it just felt free and enjoyable. i used to love to go to school. i used to cry if i couldn’t go. now, there’s a reversal if there ever was one.

Cons

– unfortunately we live in a world where competition exists. where public exams exist. where there are, in fact, losers and winners. so, in this regard, the school was like an unreal bubble.

– it was really bad at preparing students for exams. i finally got taken out of my alternative school at the end of the 6th grade – when the first batch went through their public exams and things didn’t go so well. I went to a regular school with lots of mid-terms and test. i was paralyzed and had no clue how to take these simple little tests.

in retrospect, leaving KFI when i did was the perfect right thing. just like spending my youth there was also the perfect right thing.

I still agree with everything I said to Uttara. In fact, since September, we’ve had to go through the ridiculously gruelling pre-school process for our twin boys in New York City and as I went through the process, I’ve had occasion to think more about my own experience and about a progressive/alternative education. My time at KFI till the 6th grade was the most enjoyable time of my life. I loved school, played every day, had science class under the trees, lived life, loved life. We were really children without a sense of pressure.

I also feel that KFI enhanced my creative side. My love for photography was born there. An incredible teacher taught me photography and made me fall in love with the power of the image. He pushed me, he challenged me and he didn’t treat me like a 3rd grader. It was amazing. I am in film school today in part because of him. So, Damayan Anna, if you are out there somewhere reading this, a huge thank you!

The lack of pressure of academics and constant mind-numbing deliverables is something that you can never find in the real world or in a regular school. If childhood is to be enjoyed why not let children actually have a life where they don’t have to be “realistic” for a the first few years of life?

But herein lies the rub. When do you do the shift and how do you do the shift? Because at some point, whatever said and done, the real world has not come around to seeing things the way of the Progressive educational system. My sense of self and sense of confidence took a real beating when I changed schools. I moved in the 7th grade and went from being carefree and not thinking about “my worth” to being graded in a system I had no clue how to survive in. But fortunately for me, it was early enough before the public exams in the 10th grade. I learned to cope and, slowly, to do well. But in a system that grinds that students, that values different things. Sure you can excel at debates and writing and extracurricular activities, but you also have to be a scholastic machine in a way that the system expects. IF you can be both, you are a super-star. But purely being creative is not enough.

This is not an issue just in India. I recently saw Gotham Gal’s post about her daughter Emily’s angst around the SATs. Emily goes to LREI, a progressive school in Manhattan. In the US, if you go to a City and Country or an LREIs of the world where you are happy and creative but want to go to a college that requires the SAT, the reality of the process hits you because the school so far hasn’t been focused on students learning that way. It’s hard and horrible and Emily articulates the problem well. Fortunately for Emily once she gets through the SAT, she can go to a college that values her abilities and evaluates her the way she’s used to.

The issue is larger in India. In India, when a kid trained in a progressive school meets reality, reality is in the form of the public exams – the national exams that grade students across the country. A huge deal. And then college, where there are no real progressive colleges that I know of. So even if a child goes to a progressive school, at some point, they have to shift their learning method into the “regular” mode. Maybe the progressive schools in India have morphed since I went there to cope with having to deal with the “evaluations” that exist outside. That would be the smart thing to do.

J&G are still very young but it’s something we think about for them. What is the right answer? To me, there’s no question that at a young age, Progressive is the way to go. We managed to get them into a progressive pre-school. But do we shift at some point? Or do we hope that they are natural test takers? Or do we say, “ok, fine, struggle with the SAT, but enjoy school” and that’s that? What if they want to go to college in India? More questions than answers. Will the world move to a more progressive model? Here’s hoping.

N.E.D. – The Rocking Docs

One of the wonderful benefits of blogging is the serendipitous contacts. I’ve written about cancer on this blog only twice, but because of those posts, someone wrote and asked if I would talk about a unique band. And while I’m very late, here it is.

N.E.D. is a band comprised of six board certified Gynecologic Oncologists who’ve come together to put out a really cool CD. What impresses me about these specialized doctors is that in addition to their day jobs, they have taken the effort to put out a CD where all sales goes to fund research at the Gynecologic Cancer Foundation. In addition, one of the doctors, Dr. Nimesh Nagarsheth, recently released a book called Music and Cancer: A Prescription for Healing.

The music is really wonderful – these are professional musicians and look the part.

N.E.D.

I’ve bought the CD and I encourage you to the same. Great music and a good cause – a perfect mix.

And I absolutely love the name! N.E.D stands for No Evidence of Disease. The best words a cancer patient can hear.