It’s about the user experience, stupid

All the conversations about open or closed are somewhat irrelevant. Consumers don’t care about open or closed. They care about the user experience. They care that things are intuitive and they don’t have to “think” about things.

If users are unsure about

  • which app store to go to
  • which apps will be available in each app store
  • whether an app will work on their phone
  • if an app works differently on each phone, it is not a good experience for users. The average user will not understand it.

If, however, Android can

  • get one uber-app store that all Android users, irrespective of carrier and phone model, can access
  • apps that work on all phones without the consumer having to think about it
  • apps work the same way on all phones

then Android will win.

I really wished that Apple would not “approve” apps. They could offer a section for the “unapproved” apps that a consumer can use that their own peril. But they have no need to do this because right now, Android is till too hard to use.

Now, coming to the topic of Open – right now, Android lets the carriers play the role Apple plays for it’s app store. How, precisely, is that open? They are both closed – just in different ways.

  • RationalHuman

    Purely because Android allows you to choose which flavour of Android you want!! You want Apple, you got to conform to Mr. Job’s way of doing things. Android allows a multiplicity of approaches and one of them will do a better job than Mr. Jobs at getting precisely what you want. Android allows that flexibility and customizability. Mr. Jobs has tried to spin it as a negative. He’s not alone. Mr. Gates tried to spin Linux’s many, variants as a weakness. Now it runs the web and is marching on desktops. No issue Mr. Jobs’ baby will be next.

    Of course, if you’re willing to conform to Mr. Jobs, no issues.

  • RationalHuman

    Purely because Android allows you to choose which flavour of Android you want!! You want Apple, you got to conform to Mr. Job’s way of doing things. Android allows a multiplicity of approaches and one of them will do a better job than Mr. Jobs at getting precisely what you want. Android allows that flexibility and customizability. Mr. Jobs has tried to spin it as a negative. He’s not alone. Mr. Gates tried to spin Linux’s many, variants as a weakness. Now it runs the web and is marching on desktops. No issue Mr. Jobs’ baby will be next.

    Of course, if you’re willing to conform to Mr. Jobs, no issues.

  • http://shripriya.com/blog Shripriya

    You have to be kidding me! You prefer the carrier to make all the decisions for you? THAT is what Android allows. The user cannot ignore the carrier and do what they think is best. If they allowed that, you have a leg to stand on. Until then, no dice.

  • http://tatvam.com/ Shripriya

    You have to be kidding me! You prefer the carrier to make all the decisions for you? THAT is what Android allows. The user cannot ignore the carrier and do what they think is best. If they allowed that, you have a leg to stand on. Until then, no dice.

  • http://www.ipatrix.com Patrix

    I was surprised you were not called a fanboy or a mactard in that comment 🙂 The whole “variety of choices” is nothing but throwing everything at the wall hoping something will stick.

  • http://www.ipatrix.com Patrix

    I was surprised you were not called a fanboy or a mactard in that comment 🙂 The whole “variety of choices” is nothing but throwing everything at the wall hoping something will stick.