Comments on: Fandango – wasting the opportunity http://shripriya.com/blog/2007/02/25/fandango-wasting-the-opportunity/ Random Musings. Imaginary readers. Wed, 14 Mar 2012 18:04:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Fandango maven http://shripriya.com/blog/2007/02/25/fandango-wasting-the-opportunity/comment-page-1/#comment-4088 Fandango maven Wed, 07 Mar 2007 15:55:11 +0000 http://shripriya.com/blog/2007/02/25/fandango-wasting-the-opportunity/#comment-4088 I'll forward your comment to them.... I’ll forward your comment to them….

]]> By: Shripriya http://shripriya.com/blog/2007/02/25/fandango-wasting-the-opportunity/comment-page-1/#comment-3949 Shripriya Sun, 04 Mar 2007 22:20:33 +0000 http://shripriya.com/blog/2007/02/25/fandango-wasting-the-opportunity/#comment-3949 Hey Fandango Maven, thanks for the comment. I am glad that the system is working again. One recommendation - for your customer service follow-up page, please allow urls to be provided. I wanted to send the CS people a link to this page and couldn't do it. That said, I will definitely continue using Fandango's core service and will try out the reviews one more time before I make up my mind :) Appreciate your following up here. Hey Fandango Maven, thanks for the comment. I am glad that the system is working again. One recommendation – for your customer service follow-up page, please allow urls to be provided. I wanted to send the CS people a link to this page and couldn’t do it.

That said, I will definitely continue using Fandango’s core service and will try out the reviews one more time before I make up my mind :)

Appreciate your following up here.

]]> By: Fandango maven http://shripriya.com/blog/2007/02/25/fandango-wasting-the-opportunity/comment-page-1/#comment-3897 Fandango maven Sun, 04 Mar 2007 01:21:54 +0000 http://shripriya.com/blog/2007/02/25/fandango-wasting-the-opportunity/#comment-3897 I actually do work at Fandango, and don't know what the technical problem was in your particular case, but we do our own ratings / reviews and have generally had good feedback...in just a few months we many thousands of ratings on current movies. Sorry if there was a technical glitch on that one movie, hopefully it won't happen againn. We do appreciate the feedback! I actually do work at Fandango, and don’t know what the technical problem was in your particular case, but we do our own ratings / reviews and have generally had good feedback…in just a few months we many thousands of ratings on current movies. Sorry if there was a technical glitch on that one movie, hopefully it won’t happen againn. We do appreciate the feedback!

]]> By: Shripriya http://shripriya.com/blog/2007/02/25/fandango-wasting-the-opportunity/comment-page-1/#comment-3692 Shripriya Wed, 28 Feb 2007 00:00:35 +0000 http://shripriya.com/blog/2007/02/25/fandango-wasting-the-opportunity/#comment-3692 First an update - today, the link is live - amazing! @ Jeffrey - I bet you are right. The service provider finally got their act together. @ Aditya - Great point. I did let them know. The process of filing a complaint was incredibly painful. They asked for more information and I tried to post the link (to the page and to the image) in the form, but it would not accept a URL. Aargh... They should stick to what they do best... @ Vi - Yes, the core service works well, I've found. I'll plan on just sticking to that. First an update – today, the link is live – amazing!

@ Jeffrey – I bet you are right. The service provider finally got their act together.

@ Aditya – Great point. I did let them know. The process of filing a complaint was incredibly painful. They asked for more information and I tried to post the link (to the page and to the image) in the form, but it would not accept a URL. Aargh… They should stick to what they do best…

@ Vi – Yes, the core service works well, I’ve found. I’ll plan on just sticking to that.

]]> By: Vi http://shripriya.com/blog/2007/02/25/fandango-wasting-the-opportunity/comment-page-1/#comment-3678 Vi Tue, 27 Feb 2007 17:12:14 +0000 http://shripriya.com/blog/2007/02/25/fandango-wasting-the-opportunity/#comment-3678 I've never really used Fandango to buy movie tickets--the theaters around my area generally have automated machines to purchase the tickets, and I avoid going at crowded/peak times. Their accurate listing of show times is convenient, though. I’ve never really used Fandango to buy movie tickets–the theaters around my area generally have automated machines to purchase the tickets, and I avoid going at crowded/peak times. Their accurate listing of show times is convenient, though.

]]> By: Aditya http://shripriya.com/blog/2007/02/25/fandango-wasting-the-opportunity/comment-page-1/#comment-3676 Aditya Tue, 27 Feb 2007 15:50:46 +0000 http://shripriya.com/blog/2007/02/25/fandango-wasting-the-opportunity/#comment-3676 just curious if you actually let fandango have piece of your mind! considering it probably took you about 10-12 minutes for a blog post about this - perhaps a minute to let them know that they are screwing up would be in order, and even more important - that they could lose your business over this! maybe they will offer you the 100$ reward as compensation - and you won't even have to bother writing the review :) just curious if you actually let fandango have piece of your mind! considering it probably took you about 10-12 minutes for a blog post about this – perhaps a minute to let them know that they are screwing up would be in order, and even more important – that they could lose your business over this!

maybe they will offer you the 100$ reward as compensation – and you won’t even have to bother writing the review :)

]]> By: Jeffrey McManus http://shripriya.com/blog/2007/02/25/fandango-wasting-the-opportunity/comment-page-1/#comment-3619 Jeffrey McManus Mon, 26 Feb 2007 06:08:10 +0000 http://shripriya.com/blog/2007/02/25/fandango-wasting-the-opportunity/#comment-3619 Bet you anything they tried to do this on the cheap by outsourcing it to some other service and that other service is now down. Bet you anything they tried to do this on the cheap by outsourcing it to some other service and that other service is now down.

]]> By: Fandango http://shripriya.com/blog/2007/02/25/fandango-wasting-the-opportunity/comment-page-1/#comment-7311 Fandango Wed, 30 Nov -0001 00:00:00 +0000 http://shripriya.com/blog/2007/02/25/fandango-wasting-the-opportunity/#comment-7311 <!--%kramer-pre%--> Original post: Fandango - wasting the opportunity by at Google Blog Search: fandango Blog tag: Fandango Technorati tag: Fandango <!--%kramer-post%--> Original post: Fandango – wasting the opportunity by at Google Blog Search: fandango Blog tag: Fandango Technorati tag: Fandango

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